Contact Us
Do you have any question?
Get in touch with us today. We're always here to help!
Write to us: Go Mush, C/O Vitamize Ltd, Unit 5 Martinbridge Industrial Estate, 240-242 Lincoln Road, Enfield, EN1 1SP
Email us: info@gomush.co.uk
Call us on: 020 8351 2585
Or simply fill out the form below and we shall get back to you!
FAQ
Use this text to share information about your product or shipping policies.
What forms of payment do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
Is it safe to use my credit card on your website?
Yes, our website uses SSL encryption to ensure your personal and financial details are secure.
How long does it take to process my order?
Orders are typically processed within 1-2 business days.
What are your shipping options?
We offer standard and express shipping options. Rates and delivery times depend on your location and will be displayed at checkout.
Do you ship internationally?
Yes, we ship to several countries worldwide. Shipping costs will vary based on your location.
How can I track my order?
Once your order has been shipped, we will send you an email with the tracking information.
What is your return policy?
We accept returns on unopened products within 30 days of purchase. Please visit our return policy page for more details.
What should I do if I receive a damaged product?
If you receive a damaged product, please contact us immediately with your order number and photos of the damaged item. We will arrange for a replacement or refund.
How can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We can't guarantee changes once the order has been processed.
Are your products gluten-free/vegan/organic?
Yes, all of our products are gluten-free, vegan, and organic.
Do your products contain any allergens?
Our products are free from common allergens. However, they are processed in a facility that also processes nuts and soy.
Where are your products sourced from?
Our products are sustainably sourced. For more details, please refer to individual product pages.
What are the recommended usage instructions for your products?
Usage instructions can vary by product. Please refer to the instructions on the product packaging or on our website.
Do I need to create an account to order?
No, you can check out as a guest. However, creating an account allows you to track orders, save your information for faster checkouts in the future, and stay updated on our promotions.
Who should I contact if I have a problem with my order or a question that wasn't answered here?
Please contact our customer service team through our contact us page, and we will be happy to assist you.